Careers

Current Career Opportunities at Avery Hall Insurance Group

To apply for a position, please upload your resume and cover letter using the form below.

Documents may also be sent directly via fax or mail to:

Avery Hall Insurance Group
Attention: Jill Long
308 E. Main Street
Salisbury, MD 2180

Phone – 410.742.5111
Fax – 410.742.9520

Please be sure to include the position you are applying for in all correspondence.


IT Support Staff

Position Type: Full-Time
Reports To: IT Coordinator
Location: Salisbury

Position Summary

The IT Support Staff is responsible to maintain the computer networks of all types for Avery Hall, providing technical support and making sure all the systems are running smoothly. IT Support Staff will monitor and maintain the company’s computer systems, install and configures hardware and software, and will assist in solving any technical problems. FLSA Status: Non-Exempt

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following • Installing and configuring computer hardware, software, systems, networks, printers and scanners • Monitoring and maintaining computer systems, networks, and Inventory • Responding in a timely manner to service issues and requests • Providing technical support across the company (this may be in person or over the phone) • Setting up accounts for new users • Repairing and replacing equipment as necessary • Testing new technology • Coordinates all IT projects and ensures company resources are utilized appropriately. • Train and assist users with the use of software from Paperwise and Applied Systems. • Advise employees on web and email related issues. • Perform Basic Help Desk duties for 75+ employees • Deploying new PCs and troubleshooting of Windows 7/10 PCs • Assist in maintaining a Disaster Recovery Plan and deploying the DRP in case of a disaster. • Other duties as assigned

Objectives/Performance Standards

• A degree in Information System (not essential but an advantage) • Personable, presentable and articulate. • Effective project management skills • Strong organizational skills. • The routine repair and maintenance of computer system • Maintain the hardware and software inventory for the company. • Must be proficient in research and evaluation in the company.

Minimum Qualifications (Knowledge, Skills, and Abilities)

1. A degree in Information System-a plus but not required 2. Must have CompTIA IT Fundamentals+ or A+ or Network+ Certification or a MCSA Certification or greater. 3. Hyper-V, Exchange Server, SQL, and Windows 7/10 4. Email skills-troubleshooting 5. User Administration in Active Directory 6. Strong communication, organization, time management, problem solving, and technical skills. 7. Self-motivated with initiative, integrity and thoughtfulness. 8. Commitment to ongoing professional development through industry           sponsored educational programs. 9. High School Diploma and/or GED. 10. Five plus years of experience in Management of PCs and Active Directory Network environment. 11. Capacity to balance multiple tasks and meet deadlines 12. Ability to multi task and be able to resolve problems

Office Equipment/Software Used

1.            Windows-based desktop computer

2.            Networking Experience

3.            Microsoft Office products

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.  

Account Executive

Position Type: Full-Time
Reports To: Sales Manager
Location: Salisbury

Position Summary

We are seeking a highly-driven, ethical, and organized insurance agent to join our growing team. In this position, you will provide services to clients who seek a change in their commercial and personal insurance. You will establish, maintain, and enhance client relationships to resolve issues and retain customers. You will act as an outside sales agent, selling property, casualty, commercial lines, and other insurance products to provide superior customer service.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:
  • Approach potential clients by phone, email, or in person
  • Develop base for long-term sources of clients by using referrals or groups
  • Determine the specific needs of particular clients by researching current coverage and available options
  • Develop leads and schedule appointments
  • Utilize a customer-focused, needs-based review of client insurance options to educate cli• ents
  • Obtain underwriting approval by completing applications for coverage

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Three years of Commercial lines insurance experience
  • Prefer at least a two-year college degree
  • Property and Casualty License (state dependent)
  • Prior sales experience
  • Experience with standard business applications including MS Office
  • Demonstrated an entrepreneurial approach to growing business relationships
  • Critical thinking, proactive attitude, and strong communication skills.
  • Organized, self-motivated, and proactive in problem-solving
  • Acceptable MVR required

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. Requires ability to receive detailed information through oral communication, perceiving the nature of sounds with no less than a 40 dB loss at 500Hz and 2000 Hz without correction.

Commercial Lines Account Manager

Position Type: Full-Time
Reports To: Commercial Lines Supervisor
Location: Salisbury

Position Summary

The Commercial Lines Account Manager performs the essential functions of the position, which include aiding Producers and clients with service needs and making changes to existing accounts. Specific service and marketing responsibilities are required in this position. Meets service and sales delivery standards and performs essential functions to the quality and service standards developed by the agency.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:
  • Provides technical support to Producers; specifically in analyzing client needs, coverage forms and quotations.
  • Submits applications to eligible and appropriate carriers; follows up to ensure timely receipt of quotations and policies.
  • Orders and issues binders, certificates, policies, endorsements and other related items; verifies their accuracy; forwards them to client with appropriate correspondence.
  • Determines if direct or agency billing is appropriate and invoices accordingly.
  • Prepares summaries of insurance, schedules and proposals for word processing as needed.
  • Processes renewals in coordination with Producers according to agency procedures.
  • Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier.
  • Verifies policy and policy change information, facilitating corrections when necessary.
  • Processes incoming mail and phone requests, responding promptly and appropriately.
  • Determines reasons for requests for cancellations; acts to save accounts; notifies Producer.
  • Processes and following up on cancellations requests to carriers to ensure accurate and timely resolution; maintains agency in financial equity whenever possible.
  • Identifies exposure to loss and recommends appropriate coverages in coordination with Producer.
  • Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
  • Maintains a cordial and effective relationship with clients, co­workers, carriers, vendors and other business contacts.
  • Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
  • Interacts with others effectively by utilizing good communications skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the agency.
  • Other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Insurance experience: minimum of 8 years or 5 years in commercial lines.
  • Ability to communicate orally and in writing with others to explain complex issues, receive and interpret complex information, and respond appropriately.
  • Ability to understand written and oral communication, and interpret abstract information.
  • Property, Casualty Agents License for at least 8 years.
  • Knowledge of insurance products and usage's.
  • Knowledge of insurance markets and reference to markets.
  • Knowledge of insurance rating and underwriting procedures.
  • Ability to carry out complex tasks with many concrete and abstract variables.
  • Familiarity with computer and word processing programs.
  • Field of vision must be adequate to observe up and down or right to left while eyes are fixed on a given point.
  • Ability to process written and other materials visually.
  • Strong communication, organization, time management and technical skills.
  • Self-motivated with initiative and thoughtfulness.
  • Capacity to balance multiple tasks and meet deadlines
  • Ability to use technology relevant to the company
  • Ability to multi task and be able to resolve problems
  • Full range of computer skills and must be comfortable using different software programs; ability to learn new programs
  • Strong written and verbal communication (to include phone) skills
  • Microsoft Word | Microsoft Excel | Email | Internet | Telephone |fax | copier |printer
  • Multi-media telephone system
  • Commitment to ongoing professional development through industry sponsored educational programs.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. Requires ability to receive detailed information through oral communication, perceiving the nature of sounds with no less than a 40 dB loss at 500Hz and 2000 Hz without correction.

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Avery Hall Insurance is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

*The job description(s) in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in these positions. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.