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Systems Administrator
Position Type: Full-Time
Location: Salisbury
Location: Salisbury
Position Summary
The Systems Administrator is responsible to maintain the computer networks and servers of all types for Avery Hall, providing technical support and making sure all the systems are running smoothly limiting work disruptions. Systems Administrator will monitor and maintain the company’s computer systems, install, and configure hardware and software, and will assist in solving any technical problems. Systems Administrator will participate in the research to continuously improve and analyze the business needs of our organization.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems, networks, and Inventory
- Leading helpdesk efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Coordinates all IT projects and ensures company resources are utilized appropriately.
- Train and assist users with the use of software from Paperwise and Applied Systems.
- Advise employees on web and email related issues.
- Perform Basic Help Desk duties for 85+ employees
- Deploying new PCs and troubleshooting Windows issues
- Implementing the appropriate processes for data protection, disaster recovery, and failover procedures
- Assist in maintaining a Disaster Recovery Plan and deploying the DRP in case of a disaster.
- Other duties as assigned
Objectives/Performance Standards
- A degree in Information System (not essential but an advantage)
- Personable, presentable, and articulate.
- Effective project management skills
- Strong organizational skills.
- The routine repair and maintenance of computer system
- Maintain the hardware and software inventory for the company.
- Must be proficient in research and evaluation in the company.
Minimum Qualifications (Knowledge, Skills, and Abilities)
1. A degree in Information System-a plus but not required
2. Must have CompTIA IT Fundamentals+ or A+ or Network+ Certification or a MCSA Certification or greater.
3. Hyper-V, Exchange Server, SQL, and Windows 7/10
4. Email skills-troubleshooting
5. User Administration in Active Directory
6. Strong communication, organization, time management, problem solving, and technical skills.
7. Self-motivated with initiative, integrity, and thoughtfulness.
8. Commitment to ongoing professional development through industry sponsored educational programs.
9. High School Diploma and/or GED.
10. Five plus years of experience in Management of PCs and Active Directory Network environment.
11. Capacity to balance multiple tasks and meet deadlines
12. Ability to multi-task and be able to resolve problems
Office Equipment/Software Used
1. Windows-based desktop computer
2. Networking Experience
3. Microsoft Office products
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 45 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
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Avery Hall Insurance is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
*The job description(s) in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in these positions. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.