Laura Ratcliff is a personal lines account manager at the Salisbury office. She joined Avery Hall in 2011 as a receptionist and administrative support. She was later promoted to IT/Marketing Coordinator, and more recently promoted to her current position. Her focus is working with personal lines account managers in an administrative support capacity as well as processing changes to accounts.
Laura is licensed in property and casualty insurance. As part of her position she volunteers for Junior Achievement (JA) of Eastern Shore, an international non-profit that works to promote financial literacy in youth.
Prior to Avery Hall, Laura worked as an ordering assistant in Christian retail.
Laura was born and raised on the Delmarva Peninsula. She graduated from James M. Bennett Senior High School in Salisbury, MD.
Personally, she volunteers at her church and in her free time, she enjoys reading, watching movies, listening to music, and spending time with her husband and daughter.