Dawn Tidwell works out of our Salisbury office as a team lead in the commercial lines department. She joined the Avery Hall team in 2015. Dawn served as an account manager in our commercial lines department before being promoted to her current position in 2023. Her favorite part about her job is that she gets to learn something new every day!
Professionally, Dawn earned her designation of Accredited Customer Service Representative (ACSR) in 2016 from The Institutes in Philadelphia, PA.
She is an avid supporter of the American Diabetes Association. This organization means a lot to Dawn because her father passed due to complications of Type 1/juvenile diabetes.
Dawn was born and raised on the Eastern Shore. She and her husband Ross enjoy spending weekends hanging out with family and friends. In her free time, Dawn also loves to read or daydream about her next vacation to the Outer Banks.
Dawn’s favorite quote was given to her by a kind co-worker when she was feeling overwhelmed, “Start where you are. Use what you have. Do what you can.”